We build production AI systems — voice agents, workflow automation, and RAG knowledge bases — for UK dental practices, law firms, estate agents, and fintech companies. Fixed-scope. Delivered in weeks, not months.
Services
UK Industries
Generic AI tools aren't built for UK compliance, UK software, or UK business processes. We are.
NHS and private dental practices across the UK. AI receptionists handling new patient enquiries, appointment booking, cancellation waitlists, and insurance pre-authorisation — integrated with Dentally, Software of Excellence, and Exact.
Client intake automation for personal injury, conveyancing, immigration, and family law. The AI screens enquiries, collects case details, and schedules initial consultations — no paralegal time on routine intake.
AI that qualifies viewing requests, books property viewings, and follows up on enquiries at 11 PM — when competing agencies go to voicemail. Integrated with Reapit, Jupix, and major portal CRMs.
Customer service automation for lenders, wealth managers, and payment firms — designed to stay within FCA guidance (no regulated advice delivered by the AI, all escalation paths preserved).
Physiotherapy, cosmetic, dermatology, and specialist private clinics. AI that handles appointment booking, pre-consultation questionnaires, and after-hours calls — with CQC-appropriate escalation for clinical concerns.
Self-assessment surge handling, new client intake, document collection reminders, and deadline notifications — built to absorb the January volume spike without temp staff.
UK Compliance
UK businesses operate under specific regulatory requirements. Every AI system we build is designed around them, not retrofitted to them.
Data handling is designed to meet UK GDPR and DPA 2018 requirements from the start — not retrofitted. We document the data flows, select UK/EU data processors, and draft the DPA you'll need.
For regulated firms, we design conversation flows that avoid regulated advice delivery. Clear escalation paths to human advisers are built into every touchpoint that could constitute a regulated activity.
Healthcare builds include appropriate escalation protocols for clinical concerns. The AI handles booking and admin; qualified staff handle clinical matters — the boundary is defined and enforced in the design.
Why Hestur AI
Most UK businesses that approach AI agencies get a 12-week discovery process and a £150K proposal. We start with a £4K–£12K Proof of Concept that delivers a working system on your real data in 2–4 weeks — before you commit to anything larger.
FAQ
We're a distributed agency serving UK and US clients. Our principals are available in GMT/BST for scoping and support calls — you won't be chasing responses across a 5-hour time gap. We've worked with clients from London, Manchester, Edinburgh, and Birmingham.
Yes. UK GDPR-compliant data handling is built into every system. For FCA-regulated firms, we design conversation flows that avoid regulated advice delivery and preserve human escalation paths. Healthcare builds include CQC-appropriate escalation protocols so clinical concerns are never handled by the AI alone.
Our UK client work spans dental and orthodontic practices (NHS and private), law firms, estate agents, FCA-regulated fintech companies, private healthcare clinics, and accountancy and tax advisory firms. We also work with UK SaaS companies and manufacturers needing workflow automation.
Yes. We've integrated with Dentally, Software of Excellence, Exact (dental), Reapit and Jupix (estate agency), Clio and Leap (legal practice management), Cliniko and Healthcode (healthcare), and Xero and Sage (accounting). If your platform has an API, we can integrate with it.
A Proof of Concept — a working AI system on your real data — takes 2–4 weeks from kickoff. Full production builds run 6–10 weeks. Both come with a fixed price and defined scope agreed before any work starts. No retainer, no hourly billing.
We price primary engagements in USD and provide GBP equivalents at the prevailing rate. UK clients typically pay via international bank transfer or Wise. A PoC starts from around £4K–£12K depending on scope.
A working prototype on your real data in 2–4 weeks. Fixed price. No retainer. If it doesn't work on your data, you don't pay for the full build.