Lease questions
Ask your leases a question and get the clause and page the answer came from
Lease question answering that reads each unit's actual signed lease, quotes the clause, and tells you the page. A person reads it and decides what it means.
The problem
"Let me check the lease" happens all day
A resident asks if they can get a dog, and a leasing agent needs to know mid call whether this lease wants 60 or 90 days' notice, so someone opens a PDF and reads it. Your portfolio has a dozen lease versions in play, the 2023 template, the 2024 revision and the leases with custom riders, so the answer depends on which one you're holding. Answer from memory and sooner or later someone gives a resident the wrong version with total confidence.
What it does
Answers from the lease that was signed
It answers from that unit's lease, never from what most leases in the portfolio tend to say.
Quotes the clause
The actual wording, so whoever asked reads what the lease says.
Gives the page
Anyone can open the lease to that page and see the same words the tool read.
Asks across many leases at once
"Which leases at Riverside allow cats?" returns a list, with the clause and page for each lease.
Says when the lease is silent
"This lease doesn't address that" is a real answer, and the question goes to a person.
Question
Unit 4B, Maple Court: how much notice do they need to give before moving out?
Answer
"Tenant shall provide no less than sixty (60) days' written notice prior to the end of the term." Section 18, Notice of Intent to Vacate, page 7.
What it does not do
It says what the lease says. It never decides what it means.
The moment a question becomes "can we make an exception", it stops being a lookup.
It doesn't interpret ambiguous wording
If a clause could be read two ways, it shows the clause and a person decides.
It doesn't grant exceptions
"Can I get a dog even though my lease says no pets?" goes to a person who can weigh it against your policy.
It doesn't settle disputes
A resident who disagrees with a clause, or with what it means for them, talks to a person.
It doesn't draft or negotiate terms
It answers from what's signed and has no role in new lease language.
Fair housing
A request for an assistance animal is an accommodation request, and it won't be answered from the pet clause. It goes straight to a person on your team.
Where a person stays in charge
A person interprets. The tool finds the page.
A person checks every answer against the cited clause before acting on it or repeating it to a resident.
Interpretation
What a clause means for a specific resident is your team's call.
Exceptions and policy
Anything the lease doesn't permit, or doesn't cover, is a policy decision.
Disputes
Handled by someone who can actually resolve them.
Which leases are loaded
Your team controls which documents it answers from.
What it works alongside
Your leases, where they already live
No retyping leases into a new system.
Your property management software or document storage
Signed leases and riders are read from where you keep them.
Your lease templates
Each version is handled separately, so a 2023 lease is never answered with 2024 terms.
Where your team already works
A search box or chat your staff can use mid call.
Where we've done this before
Our founder built an AI document question answering system for a YC backed legal tech startup. Lease Q&A follows the same rule: an answer is only useful if you can check it against the document.
How we build it
Lease Q&A is a retrieval system that answers only from your documents and cites its source.
How we build RAG systemsPilot it in four weeks
One property, the questions you get every week
Pet policy, notice period, late fees, who fixes the appliances. Start there.
Week 1
Load one property's leases
Signed leases and riders, plus the questions your team answers most.
Week 2
Ask what you already know
Your team asks questions they know the answers to and checks every citation.
Week 3
Use it for real
Staff at that property use it day to day, checking each answer against the clause.
Week 4
Decide
Were the citations right? Did it miss clauses that were there?
If the citations hold up on one property, add the next one.
FAQ
What property teams ask about lease Q&A
It can when it reads each unit's own signed lease and riders instead of a summary of typical terms. Every answer quotes the clause and page, so a person can check it against the same document the resident has.
Bring the five lease questions you answer most
We'll look at how your team answers them today and what a four week pilot on one property's leases would involve.