Hestur AI + Dentrix
24/7 AI scheduling that writes confirmed appointments directly into Dentrix.
Hestur AI connects to Dentrix via the Henry Schein API to read live availability and book appointments in real time. No middleware, no export/import, no copy-paste. The appointment appears in Dentrix the moment the caller hangs up.
Dentrix API (Henry Schein Developer Program)
Dentrix integrations run through Henry Schein's developer API program. Hestur AI is set up as an authorized integration partner, which means we authenticate against your specific Dentrix instance with credentials you control. We read schedule data and write appointments with the same permissions your front-desk staff would have — nothing more.
How it works
From ringing phone to Dentrix booking.
Caller dials your practice number
The AI answers in under 2 rings using your existing number — patients don't notice any change.
AI queries Dentrix schedule in real time
Available slots are pulled live by provider, operatory, and appointment type — matching what the patient is calling about.
Appointment confirmed and written to Dentrix
The AI books the slot, the patient receives an SMS confirmation, and the appointment appears in Dentrix immediately — before your front desk is even aware of the call.
Call summary added to the Dentrix chart
A structured call summary — caller intent, insurance mentioned, appointment type, outcome — is logged to the patient's chart for the team to review.
What's included
Everything the integration covers.
HIPAA-compliant by architecture
We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers — patient data is never used to train AI models. This is the same compliance architecture we build for multi-site dental groups and health systems.
FAQ
Dentrix integration — common questions.
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Ready to connect Hestur AI to Dentrix?
Book a 20-minute call. We'll confirm your Dentrix version, walk through the integration, and give you a fixed quote before we start.
Book a Free 20-Minute Call