Hestur AI + Open Dental
The deepest dental PMS integration available — no middleware, no monthly API fees.
Open Dental's open REST API gives Hestur AI direct read/write access to your schedule, patient records, and appointment types. Bookings land in Open Dental in real time, confirmed before the caller hangs up.
Open Dental REST API — direct, no middleware
Open Dental maintains a fully documented REST API that allows direct read/write access without third-party middleware. This means no extra monthly fees, no sync delays, and no risk of data drift between a connector layer and your actual schedule. We connect directly, authenticate per your Open Dental security settings, and write bookings in real time.
How it works
From ringing phone to Open Dental booking.
Caller dials your practice number
The AI answers in under 2 rings. Your existing phone number forwards to Hestur AI — no number change for patients.
AI queries your Open Dental schedule live
Using the Open Dental REST API, the AI fetches real-time availability filtered by provider, operatory, and appointment type to match what the patient needs.
Appointment booked and confirmed
The AI books the slot directly in Open Dental, sends an SMS confirmation to the patient, and ends the call. The appointment appears in your schedule immediately.
Call transcript logged
A full transcript and structured summary are logged to the patient chart in Open Dental and sent to your team dashboard for morning review.
What's included
Everything the integration covers.
HIPAA-compliant by architecture
We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers — patient data is never used to train AI models. This is the same compliance architecture we build for multi-site dental groups and health systems.
FAQ
Open Dental integration — common questions.
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Ready to connect Hestur AI to Open Dental?
Book a 20-minute call. We'll confirm your Open Dental version, walk through the integration, and give you a fixed quote before we start.
Book a Free 20-Minute Call