Hestur AIHestur
    IntegrationEaglesoft

    Hestur AI + Eaglesoft

    AI receptionist that books directly into your Eaglesoft schedule — no manual entry.

    Hestur AI connects to Patterson Eaglesoft to handle inbound calls, book appointments, and capture after-hours patient requests. Every booking is written back to your Eaglesoft schedule in real time. No double-entry, no messages to action.

    Live in 5 days
    BAA signed before go-live
    HIPAA-compliant architecture
    No double-entry
    Integration method

    Eaglesoft API bridge — real-time read/write

    Eaglesoft integrations use an API bridge that connects to your Eaglesoft installation's scheduling database. Hestur AI reads live availability and writes confirmed bookings back through this bridge, keeping your Eaglesoft schedule as the single source of truth. We handle the bridge setup and configuration as part of onboarding.

    How it works

    From ringing phone to Eaglesoft booking.

    01

    Caller dials your practice number

    The AI answers in under 2 rings. Your existing number forwards to Hestur AI — no change for patients.

    02

    AI queries Eaglesoft availability live

    The integration pulls open slots by provider, treatment type, and operatory so the AI offers only genuinely available times.

    03

    Appointment booked and confirmed

    The caller gets a confirmed appointment, receives an SMS confirmation, and hangs up. The booking appears in Eaglesoft immediately.

    04

    Call summary logged as a chart note

    Every call generates a structured summary — caller intent, insurance mentioned, booking outcome — stored as a note in the Eaglesoft patient record.

    What's included

    Everything the integration covers.

    Read live availability from Eaglesoft schedule
    Book new patient appointments directly
    Reschedule existing appointments
    Create new patient records with intake data
    Log call summaries as chart notes
    Query by provider and appointment type
    SMS confirmation to patient post-booking
    After-hours and overflow call handling
    Emergency triage and escalation routing
    Multilingual support (28 languages)
    HIPAA-compliant data handling throughout
    No manual entry or callback queue

    HIPAA-compliant by architecture

    We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers — patient data is never used to train AI models. This is the same compliance architecture we build for multi-site dental groups and health systems.

    FAQ

    Eaglesoft integration — common questions.

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    Ready to connect Hestur AI to Eaglesoft?

    Book a 20-minute call. We'll confirm your Eaglesoft version, walk through the integration, and give you a fixed quote before we start.

    Book a Free 20-Minute Call