AI receptionist that books directly into your Eaglesoft schedule — no manual entry.
Hestur AI connects to Patterson Eaglesoft to handle inbound calls, book appointments, and capture after-hours patient requests. Every booking is written back to your Eaglesoft schedule in real time. No double-entry, no messages to action.
Eaglesoft integrations use an API bridge that connects to your Eaglesoft installation's scheduling database. Hestur AI reads live availability and writes confirmed bookings back through this bridge, keeping your Eaglesoft schedule as the single source of truth. We handle the bridge setup and configuration as part of onboarding.
How it works
The AI answers in under 2 rings. Your existing number forwards to Hestur AI — no change for patients.
The integration pulls open slots by provider, treatment type, and operatory so the AI offers only genuinely available times.
The caller gets a confirmed appointment, receives an SMS confirmation, and hangs up. The booking appears in Eaglesoft immediately.
Every call generates a structured summary — caller intent, insurance mentioned, booking outcome — stored as a note in the Eaglesoft patient record.
What's included
We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers — patient data is never used to train AI models. This is the same compliance architecture we build for multi-site dental groups and health systems.
FAQ
Book a 20-minute call. We'll confirm your Eaglesoft version, walk through the integration, and give you a fixed quote before we start.
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