Hestur AI + Dolphin Management System
Hestur AI connects to Dolphin so every orthodontic consultation call is answered and booked.
Dolphin Management System is used by thousands of orthodontic practices across North America. Hestur AI integrates with Dolphin to read live schedule availability and write confirmed appointments directly — no double-entry, no callback queue.
Dolphin API integration
We connect to Dolphin Management System via the available API layer, enabling real-time schedule reads and appointment writes. This means the AI can confirm an appointment slot while the patient is still on the call — not 'we'll call you back to confirm.' [CONFIRM exact API integration method and Dolphin version compatibility during the scoping call.]
How it works
From ringing phone to Dolphin Management System booking.
Caller dials your orthodontic practice
The AI answers in under 2 rings. Your existing number forwards to Hestur AI — no number change for patients or referring dentists.
AI queries your Dolphin schedule live
Real-time availability check against your Dolphin schedule, filtered by provider and appointment type — new patient consult, banding, adjustment, retainer check.
Appointment booked and confirmed
The slot is written directly to Dolphin. The caller gets an SMS confirmation. The appointment appears in your schedule immediately.
Call transcript logged
Full transcript and summary available in your team dashboard for morning review. No voicemail to decipher.
What's included
Everything the integration covers.
HIPAA-compliant by architecture
We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers — patient data is never used to train AI models. This is the same compliance architecture we build for multi-site dental groups and health systems.
FAQ
Dolphin Management System integration — common questions.
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Ready to connect Hestur AI to Dolphin Management System?
Book a 20-minute call. We'll confirm your Dolphin Management System version, walk through the integration, and give you a fixed quote before we start.
Book a Free 20-Minute Call