Hestur AIHestur
    IntegrationOrtho2 Edge Cloud

    Hestur AI + Ortho2 Edge Cloud

    Never miss a new orthodontic patient call — Hestur AI books directly into Ortho2.

    Ortho2 Edge Cloud is one of the leading practice management systems for orthodontic practices. Hestur AI integrates with Ortho2 to answer every inbound call, confirm availability live, and write bookings back to your schedule without any manual entry.

    Live in 5 days
    BAA signed before go-live
    HIPAA-compliant architecture
    No double-entry
    Integration method

    Ortho2 Edge Cloud API integration

    We connect to Ortho2 Edge Cloud via their available API, enabling real-time schedule queries and appointment writes. The integration supports new patient intake, existing patient rescheduling, and call logging — all confirmed during the call rather than via a callback queue. [CONFIRM exact API integration method and Edge Cloud version during the scoping call.]

    How it works

    From ringing phone to Ortho2 Edge Cloud booking.

    01

    Patient or parent calls your practice

    The AI answers in under 2 rings, any time of day. Your existing phone number routes to Hestur AI — no disruption for your patients.

    02

    Live availability check against Ortho2

    The AI queries your Ortho2 Edge Cloud schedule in real time, filtered by appointment type — initial consultation, banding, adjustment, retainer check, emergency.

    03

    Appointment confirmed and written to Ortho2

    The booking is written directly to your Ortho2 schedule. Patient gets an SMS confirmation. Appointment appears immediately.

    04

    Call summary available for morning review

    Full transcript and summary in your team dashboard. Your front desk starts the day knowing exactly what came in overnight.

    What's included

    Everything the integration covers.

    Real-time availability from Ortho2 Edge Cloud
    New patient consultation booking
    Reschedule and cancellation handling
    Braces, Invisalign, and aligner FAQ
    Payment plan and financing questions
    Referring dentist call intake
    New patient intake data capture
    After-hours call coverage (24/7)
    Emergency and urgent call routing
    SMS appointment confirmation
    Call transcript and summary logging
    HIPAA-compliant throughout

    HIPAA-compliant by architecture

    We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers — patient data is never used to train AI models. This is the same compliance architecture we build for multi-site dental groups and health systems.

    FAQ

    Ortho2 Edge Cloud integration — common questions.

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    Ready to connect Hestur AI to Ortho2 Edge Cloud?

    Book a 20-minute call. We'll confirm your Ortho2 Edge Cloud version, walk through the integration, and give you a fixed quote before we start.

    Book a Free 20-Minute Call