Never miss a new orthodontic patient call — Hestur AI books directly into Ortho2.
Ortho2 Edge Cloud is one of the leading practice management systems for orthodontic practices. Hestur AI integrates with Ortho2 to answer every inbound call, confirm availability live, and write bookings back to your schedule without any manual entry.
We connect to Ortho2 Edge Cloud via their available API, enabling real-time schedule queries and appointment writes. The integration supports new patient intake, existing patient rescheduling, and call logging — all confirmed during the call rather than via a callback queue. [CONFIRM exact API integration method and Edge Cloud version during the scoping call.]
How it works
The AI answers in under 2 rings, any time of day. Your existing phone number routes to Hestur AI — no disruption for your patients.
The AI queries your Ortho2 Edge Cloud schedule in real time, filtered by appointment type — initial consultation, banding, adjustment, retainer check, emergency.
The booking is written directly to your Ortho2 schedule. Patient gets an SMS confirmation. Appointment appears immediately.
Full transcript and summary in your team dashboard. Your front desk starts the day knowing exactly what came in overnight.
What's included
We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers — patient data is never used to train AI models. This is the same compliance architecture we build for multi-site dental groups and health systems.
FAQ
Book a 20-minute call. We'll confirm your Ortho2 Edge Cloud version, walk through the integration, and give you a fixed quote before we start.
Book a Free 20-Minute Call