Every parent call answered.
Every child's first visit booked.
Pediatric dental practices miss 20–38% of inbound calls during clinical hours. Parents who can't reach you call someone else — and bring their whole family with them. Hestur AI answers every call and books appointments 24/7.
The problem
A missed parent call isn't one patient. It's a family.
20–38%
of inbound calls missed during clinical hours
ADA Practice Transitions data places the miss rate at 20–38% during business hours. Pediatric dental offices are particularly busy — multiple chairs, anxious kids, and a front desk juggling check-ins. The phone often loses.
1 call = 1 family
first-time parent calls bring the whole family
A parent calling to book their child's first dental visit isn't a single-patient opportunity. Practices report that 60–70% of new pediatric patients convert to family accounts. Miss the call; miss the family.
$5K–$18K
family lifetime value in a pediatric dental practice
A family of four with two children staying through orthodontic age can represent $5,000–$18,000 in lifetime production. Every unanswered parent call is a family-sized opportunity walking to your competitor.
Source: ADA Practice Transitions data (miss-rate range). Family account conversion based on industry practice patterns. Lifetime value estimate based on 2-child household through teen dental/ortho age.
How it works
From ringing phone to booked first visit.
A parent calls during the afternoon rush
Your chairs are full. Your front desk is managing check-ins. The AI answers in under 2 rings — no hold music, no voicemail — and handles the call naturally.
It answers parent questions and books the visit
First visit, what to expect, insurance coverage, age requirements, sedation questions — the AI answers routine inquiries and books the appointment directly in your schedule.
Appointments go into your PMS instantly
Live availability synced with Open Dental, Dentrix, or Eaglesoft. The AI books the child's appointment and captures basic new-patient info without double-entry for your team.
After-hours calls get handled too
Parents call when their kids have toothaches — evenings, weekends. The AI triages urgency, answers common emergency questions, and books or routes appropriately.
Capabilities
Built for the pediatric practice workflow.
Integrations
Works with your practice management software.
Open Dental
Direct REST API integration. Real-time availability, instant booking confirmation.
Integration detailsDentrix
Henry Schein Developer Program API. Full schedule read/write, no double-entry.
Integration detailsEaglesoft
API bridge integration. Reads live slots, writes confirmed appointments back.
Integration detailsRevenue calculator
How much are missed calls costing your practice?
Plug in your numbers. The conservative mode applies 50% to each assumption — a defensible lower bound, not a hype number.
Estimate mode
Conservative applies 50% to each assumption — a defensible lower bound for the actual loss.
Estimated Annual Revenue Lost
$50K
to missed and unanswered calls — conservative estimate
945
Total missed calls / yr
165
Missed new patients / yr
33
Lost booked appts / yr
$4K
Revenue lost / month
Show formula
annual_lost = calls_per_day × working_days × 12
× %missed × %new_patient × conversion
× case_value
Conservative mode applies 0.5× to %missed,
%new_patient, and conversion simultaneously.Assumptions grounded in ADA Health Policy Institute data and Dental Business Journal conversion benchmarks. Not a guarantee of actual practice results.
Industry benchmarks: dental practices miss 20–38% of inbound calls (ADA Practice Transitions data); average new-patient call conversion ~40% (Peerlogic); new-patient call share ~30–40% of total inbound. Individual practice results vary significantly.
Stop losing $50K a year.
Enter your email for a copy of this estimate, then book a 20-minute call — we'll walk through what fixing it looks like for your practice.
Book a Free 20-Minute CallWhat practices say
Results from real dental practices.
[Testimonial placeholder — replace with real patient/practice quote]
[Practice Name] — [City, State]
[Testimonial placeholder — replace with real patient/practice quote]
[Practice Name] — [City, State]
[Testimonial placeholder — replace with real patient/practice quote]
[Practice Name] — [City, State]
FAQ
Common questions from pediatric practices.
Will it handle anxious parents who have a lot of questions?+
Yes. The AI is trained on the most common pediatric dental questions: first visit prep, what happens at the cleaning, sedation options, X-ray safety, toothbrush recommendations. It answers calmly and thoroughly. Calls that need a clinical judgment call get transferred to your team.
What about dental emergencies — knocked-out teeth, severe toothaches?+
The AI recognizes urgent keywords and phrases (knocked-out tooth, severe pain, swelling, can't sleep) and escalates those calls to your emergency line or on-call provider. It doesn't try to manage true emergencies itself.
Is it HIPAA-compliant for handling children's information?+
Yes. We sign a Business Associate Agreement before any patient data flows through the system. Call transcripts and captured information are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention API agreements with all LLM providers.
Will it replace our front-desk team?+
No. Pediatric dental practices need their front-desk team for in-person patient and parent management — especially with anxious children in the waiting room. The AI handles the phone calls your team can't get to during clinical hours and the ones no one can get to after 5 PM. Your team focuses on the families who are already there.
Can it book appointments for multiple siblings at once?+
The AI can capture the request for sibling scheduling and work through it, though complex multi-sibling bookings with specific time constraints may be flagged for your team to confirm. Simple sibling scheduling (consecutive slots, same day) it handles directly. [CONFIRM exact multi-sibling booking behavior during scoping call.]
How quickly can we go live?+
Most pediatric dental practices are live in 5 business days. That includes the PMS integration, training the AI on your specific procedures, hours, and FAQs, and a test run before it goes on your phones.
HIPAA-compliant. BAA signed before go-live.
We sign a Business Associate Agreement before any patient information flows through the system. Call transcripts and booking data are stored in HIPAA-eligible infrastructure with AES-256 encryption at rest and TLS 1.3 in transit. We use zero-data-retention agreements with all LLM providers — no patient data is used to train AI models. Same compliance architecture we build for multi-site dental groups.
Stop sending parents to your competitor's voicemail.
Book a 20-minute call. We'll show you how Hestur AI integrates with your PMS, what calls it handles, and what a go-live in 5 days looks like for your specific practice.