Hestur AIHestur
    Law Firm AI ReceptionistLive in 2–4 weeks

    Never Lose a Client to a Missed Call.

    An AI receptionist for your law firm that answers every call 24/7, qualifies new client enquiries, books consultations, and escalates urgent matters — while you're in court, in a deposition, or off the clock.

    The problem

    Law firms lose new clients to voicemail every day.

    ~35%
    of potential client calls go unanswered at law firms

    When attorneys are in court, depositions, or client meetings, calls go to voicemail. Most prospective clients don't leave a message — they call the next firm on the list.

    60–70%
    of inbound calls are routine enquiries that don't need attorney time

    Office hours, directions, case status updates, document checklists, general process questions. These calls consume paralegal and receptionist time that could go to billable work.

    $3K–$50K+
    value per new client matter

    A single missed new-client call can represent $3,000–$50,000 in legal fees depending on practice area. Personal injury, real estate, and corporate matters sit at the high end.

    How it works

    From ring to qualified lead — automatically.

    01

    A potential client calls your firm

    The AI receptionist answers immediately — in under 2 rings, 24 hours a day, including evenings and weekends when prospective clients often call after researching online.

    02

    It qualifies the enquiry

    For new client calls, the AI collects name, contact details, practice area of interest, and a brief description of the matter. Urgent matters — served process, arrest calls, court deadlines — escalate immediately.

    03

    It books the consultation

    The AI checks your calendar availability and schedules the initial consultation directly. Confirmations and reminders go out automatically — reducing no-shows.

    04

    Your team starts each day with qualified leads

    Every call is logged with a transcript and intake summary. Attorneys review overnight calls in minutes, not voicemails. No leads fall through the cracks.

    Capabilities

    What the AI handles.

    24/7 inbound call handling

    Answers every call — evenings, weekends, court days, and holidays.

    New client intake

    Collects name, contact info, practice area, and matter description.

    Consultation scheduling

    Books directly into your calendar with automated confirmations.

    Urgent matter escalation

    Arrests, served process, court deadlines — routed immediately to your on-call line.

    Routine enquiry handling

    Office hours, directions, retainer questions, document checklists.

    Existing client calls

    Case status updates and document requests routed to the right contact.

    Multilingual support

    Handles calls in 20+ languages — useful in diverse metro markets.

    Call transcripts and summaries

    Every call logged with full transcript delivered to your dashboard.

    Practice areas

    Works across all practice areas.

    Intake scripts and escalation flows are configured for your specific practice area before go-live.

    Personal injuryFamily law / divorceCriminal defenseImmigrationReal estateEstate planning / probateBusiness lawEmployment law

    Integrations

    Connects to your practice management software.

    Clio

    Native API — matters, contacts, calendar

    MyCase

    Contacts, tasks, calendar sync

    PracticePanther

    Matter creation and contact intake

    Lawmatics

    CRM and intake automation

    Google Calendar

    Direct appointment booking

    Outlook

    Calendar and contact sync

    FAQ

    Common questions.

    Does an AI receptionist raise any attorney-client privilege concerns?

    No — at the intake stage, no attorney-client relationship has formed and no privileged information is shared. The AI collects only the information you'd collect on a standard intake form: name, contact, practice area, and a brief matter description. We recommend a standard disclaimer at the start of each call, which we configure as part of the setup.

    What happens when a prospective client has an urgent legal matter — arrest, restraining order, court deadline?

    Urgent escalation is configured during setup. For triggers you define (arrest, imminent court date, served process), the AI immediately transfers the call to your on-call line and sends a priority alert to your team. The AI does not handle these calls itself.

    Can it handle calls in languages other than English?

    Yes. The AI detects the caller's language and switches automatically. We support 20+ languages including Spanish, Mandarin, Arabic, Portuguese, French, and more. Useful for immigration, family law, and criminal defense practices in diverse markets.

    Does it integrate with our practice management software?

    We integrate directly with Clio, MyCase, PracticePanther, and Lawmatics. Intake data from every call creates a new contact or matter record automatically — no manual data entry. If you use a different system, we integrate via API or Zapier.

    How long does it take to go live?

    We run a 2–4 week proof of concept on a test number using your real intake scripts and calendar. You validate it with your team before going live on your main number. The full deployment — including integrations and escalation flows — typically takes 4–6 weeks.

    What does it cost compared to a full-time receptionist?

    A full-time legal receptionist costs $35,000–$55,000 per year in salary alone, plus benefits and management overhead. Our AI receptionist handles the same inbound call volume 24/7 at a fraction of that cost. Pricing depends on call volume and integrations — book a call and we'll give you a fixed quote.

    Stop losing new clients to voicemail.

    Call us to scope the engagement. We configure the intake script for your practice area, integrate with your calendar and practice management software, and go live in 2–4 weeks.